Standard Shipping Policy

Shipping Policy

Orders are typically dispatched within 24-72 hours after placement. Orders made from Sunday to Thursday are often shipped in less than 24 hours. However, we do not ship on Saturdays or Sundays, meaning orders placed on Friday will be sent out on Monday at the earliest.

For online orders under 50lbs, shipping options via Purolator or Canada Post will be provided based on your postal code. The actual carrier used may vary due to factors such as your shipping address, the package's weight and size, and its contents.

For heavy and oversized items, shipping costs to certain areas are only estimated and are sent via truck to our carrier's nearest freight dock, known as LTL Dock to Dock shipping. You may incur additional charges, including but not limited to Interline Charges, Local Delivery Charges, and Power Tailgate Fees, if you request delivery to your specific location.

  • Should the actual shipping cost exceed the estimate, we will contact you before charging your credit card. ** For a direct delivery quote, please add a note to your order, and we will reach out to discuss options.

Special handling orders, or those shipping to remote areas, will prompt a call from our Customer Service Department to discuss shipping methods and costs.

The quoted shipping cost includes basic insurance from the carrier. Additional insurance is available at the customer's expense.

Shipping charges for back-ordered items are the responsibility of the customer unless they qualify for Free Shipping.

Shipments to PO Box Numbers are usually via Canada Post.

Items marked "This product ships free" apply to non-remote locations only; free shipping does not cover Nunavut, NWT, Yukon, some island locations, or destinations requiring ocean or air freight, as determined by Canada Post or our carriers.

Free shipping is ground-based and chosen by us.

Clearance items are excluded from free shipping.

For orders mixing items with and without free shipping eligibility, you will only be charged for shipping on the non-eligible items.